GDPR Privacy Policy

We care about your privacy. This privacy policy explains how we collect and use personal information. For questions about privacy and data protection, please contact us. Contact information can be found at the bottom of this page. When you are in contact with us, e.g. to purchase a product or service from us, you accept our data protection policy and our processing of your personal data. You also agree that we will send information to you using electronic communication channels. In order to offer you our services and products, we need to process your personal data as described below. We do this with the greatest possible consideration for your privacy.

What information do we collect?

Collection and use of data

This data protection policy covers data collected online and offline, including personal data that we may collect through several different channels, such as websites, social media, phone- or email-conversations and at events/fairs. We may combine personal information collected in one way (eg a website) with personal data collected in another (eg at trade fairs or customer meetings).

Collection and use of data

Personal and contact information - name, date of birth, social security number, invoice and delivery address, e-mail address, mobile phone number, etc.
Payment information - invoice information, bank account number, etc.

The Information that we collect about you

When you are in touch with us, we may gather information about:
(note that we do not necessarily always collect all the data below)

Personal and contact information – name, date of birth, social security number, invoice and delivery address, e-mail address, mobile phone number etc.
Information about products/services – details regarding the products or services you have purchased / shown interest in purchasing.
Financial information – any credits, liabilities or negative payment history.
Historical information – previous purchases, payment and credit history.
Device information – e.g. IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.
Geographical information – your geographical location.

The information you provide us, the information we collect about you and information about the products/services and the financial information, is generally necessary to be able to enter into a contractual relationship with us, while the other information we collect is generally necessary for other purposes, all of which you can read more about below.

What do we do with the information?

All data is used to provide, perform and improve our services. We process personal data for the following purposes, based on the following legal grounds:

Purpose of the processing	Legal basis for the processing ("why is the processing necessary")
To confirm your identity and verify your personal and contact information.	Perform our contractual obligations to you.
To fulfill our obligations to our customers and suppliers, and to provide our customers and other stakeholders with information, products and services.	Perform our contractual obligations to you.
To ensure that content is effictively presented to you and your device.	Perform our contractual obligations to you.
To perform risk analysis, risk management and to prevent fraud.	Comply with applicable law and other legitimate interests
To comply with applicable law, such as anti-money laundering laws and accounting laws.	Comply with applicable law.

To whom may we share the information?

In order to perform our obligations to our customers and other stakeholders, we may transfer to, or share the information with, third parties such as suppliers or subcontractors, authorized resellers and distributors or service providers. We take all reasonable legal, technical and organizational measures to ensure that the data is handled securely and with an adequate level of protection when transferring to, or sharing with, such third parties.

Authorities

We may provide the necessary information to the relevant authorities if we are required to do so by law, or if you have agreed that we do so.

What we will NOT do with the information

We will not sell the information collected to third parties.

Handling of information

Where do we process your personal data?

We process the data within the EU/EEA. We take all reasonable legal, technical and organizational measures to ensure that the data is handled securely and with an adequate level of protection.

How long do we save the data?

We store the data as long as necessary to fulfill the purpose for which the data was collected, or to carry out our commitments and for as long as required by storage periods requiered by law, particular in regards to accounting requirements.

Your rights of access, correction and deletion

Right to access your data. You have the right to request a copy of the information we have about you and to verify the information we have about you.
Right to rectification. You have the right to correct any incorrect or incomplete information about yourself.
Right to be deleted ("right to be forgotten"). You have the right to request deletion of your personal data in cases where the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of the data. These obligations may come from accounting and tax legislation. In such a scenario we block the data we are obliged to save, from being able to be used for purposes other than fulfilling such legal obligations.

Our use of cookies

Cookies & similar technologies

We use cookies, web beacons and similar technologies (collectively called "cookies") to improve your experience on our website.

What are cookies?

Cookies are small text files consisting of letters and numbers. These are sent from our web server and saved on your device as described below. We use different types of cookies:

Session cookie is a temporary cookie that expires when you close your browser or app.
Permanent cookies are cookies that remain on your computer until you delete them or they expire.
First-party cookies are cookies set by the website you visit.
Third-party cookies are cookies set by a third-party site.
Web beacons are small transparent graphic images that can be found in emails.

Similar technologies are technologies that store information in your browser or in your device in a way similar to cookies and web beacons.

Why do we use cookies?

Normally, the cookies we use improve the services we offer you. Some of our services need cookies to work, while others exist to make our services more flexible for you.

How can you control the use of cookies?

Your browser or device usually allows you to change the settings for the use and scope of cookies. Go to the settings of your browser or device to learn more about how to adjust the settings for cookies. For example, you can choose to block all cookies, only accept first-party cookies, or delete cookies when you close your browser.

Keep in mind that some services may not work if you block or delete cookies.

Contact us

If you have questions about data protection or cookies or if you want information about the information we have about you, request correction of it, transfer it, restrict the processing of it, make objections or request deletion of it, the easiest way to do this is by contacting us using the contact information you find at the bottom of this page.

The Data Protection Policy was updated 23 March 2018.

The Cookie Policy was policy was last updated 23 March 2018.